India's #1 EV Scooty Spare Parts Hub

Policy Directory

Last Updated

28 October 2026

Questions?

Our technical grievance team is available Mon–Sat.

support@nitelex.in
Official Document

Warranty Policy

NITELEX Comprehensive Warranty Coverage

All genuine NITELEX electronic components, including sinewave motor controllers, intelligent fast chargers, and smart BMS boards, carry a standard 6 to 12 months replacement warranty against manufacturing defects.

What is Covered:

  • Internal circuit board component failure under normal operating loads.
  • Charger transformer, microcontroller, and cooling fan breakdowns.
  • Factory solder or connector manufacturing defects.

What is Excluded:

Physical casing cracks, water submergence beyond IP rating specifications, incorrect DIY wiring polarity reversals, or deliberate alterations void warranty protection.